Patna: Altogether 56 computerized passenger reservation system (PRS) counters at different railway stations falling under the jurisdiction of the East Central Railway (ECR), which resumed operations from May 22, have garnered mixed response during the last three days.
According to ECR’s chief public relations officer (CPRO) Rajesh Kumar, 15 PRS counters in Danapur, 20 in Dhanbad, 9 in Samastipur, 8 in Sonepur and 4 in Pt Deen Dayal Upadhyay divisions have started functioning again.
“The railways has reopened the PRS counters because a large number of common people have not been able to book online tickets through the website of the Indian Railway Catering and Tourism Corporation,” he said and added that full refund for cancelled tickets for special trains, which are scheduled to run from June 1, would be provided at the counters from Tuesday.
Danapur divisional railway manager (DRM) Sunil Kumar said, “Altogether 817 tickets were booked at the PRS counters of the Patna Junction on May 22, which yielded Rs 4,15,565. On the other hand, 1,200 tickets were booked at the counters of different stations under the Danapur division, yielding Rs 6.36 lakh, on May 23 and 24.”
Adequate number of Railway Protection Force personnel have been deployed near the PRS counters who ensure that social distancing norms are followed. Besides, health care staff sanitize all the people buying tickets.
The PRS counters at Pt Deendayal Upadhyay Junction, Gaya, Dehri-on-Sone and Anugrah Narayan Road stations (Pt Deen Dayal Upadhyay division) and Darbhanga, Samastipur, Saharsa, Madhubani, Jainagar, Raxaul, Sitamarhi, Bettiah and Bapudham Motihari stations (Samastipur division) have been made functional. The counters at Muzaffarpur, Hajipur, Begusarai, Barauni, Dalsinghsarai, Khagaria, Naugachhia and Sonepur stations (Sonepur division) as well as Patna Junction, Danapur, Rajendra Nagar Terminal, Patliputra Junction, Ara, Buxar, Dildarnagar, Rajgir, Biharsharif, Bakhtiarpur, Patna Sahib, Lakhisarai, Mokama, Jehanabad and Jhajha stations are also functioning smoothly now.