The National Pension System (NPS) has a good system for customer complaints. Investments made in NPS are invested in different asset classes. By investing in NPS, you can accumulate a huge corpus for retirement. The returns on NPS are market linked. If you ever have a complaint regarding NPS, you can complain through both offline and online methods. But, if you do not know how to complain, then you can complain in the following ways.
Complain like this online
Subscribers can complain about NPS online. Ways to complain Customers can complain on the online complaint portal. You can also complain in writing under NPS CRA. NPS members can register their complaints by visiting https://cra-nsdl.com/CRA/cgms Menu Onload For Sub. do. For this, investors have to provide PRAN details PAO, POP-SP or CBO registration number. On registering the complaint, you will get a token number from the system. This complaint will also be sent to firstname.lastname@example.org through e-mail.
You can also complain through IVR
NPS subscribers can also register their complaints on the toll-free number. For this, subscribers have to call 1800-222-080. These complaints are registered in the Central Grievance Management System (CGMS). Sometimes its solution is also done on the spot.
You can also complain by writing a letter
NPS subscribers can also complain using letters or forms. Through Form G1, you can file a complaint in writing. It can be viewed or downloaded at https://npscra.nsdl.co.in/central-forms. The written complaint will be forwarded to POP-SP for further action. You can send this complaint to the following address:
NSDL E-Governance Limited, 1st Floor, Times Tower, Kamala Mill Compound Senapati Bapat Marg, Lower Parel, Mumbai 400013
You may also like
Retirement Planning 2023: NPS is best for retirement planning, why should invest in this scheme?
NPS: 5 key measures taken by PFRDA to enhance the NPS subscribers accessibility
SBI CBO result 2022 announced on sbi.co.in, download PDF here
Fintech startup Credit Fair appoints Vikas Agarwal as cofounder & CBO
NPS partial withdrawal: When & how you can apply