Isha Agarwal

Isha Agarwal, Content Operations Lead at Times Internet Pvt. Ltd., has more than 9 years of experience in digital and broadcast media. She currently works on the NewsPoint App, where she manages editorial content, writes news articles, and contributes to content strategy for digital audiences. She covers consumer awareness, financial safety and scam alerts, writing widely read stories such as “SBI Alert: Fake SMS and Reward Point Scams to Watch Out For” and “Rent-a-Bank-Account Scam: How It Works and How to Avoid It.” Her reporting also includes government policy updates and public utility services, explaining important changes like Aadhaar verification rules and new UIDAI features. In addition, she writes on lifestyle, food and travel, bringing stories about experiences, trends and destinations to digital audiences. Prior to her current role at Times Internet, she worked at ABP News Network Pvt. Ltd. as a Content Analyst in the Research Department, where she monitored and analysed programming from leading news channels and evaluated research content to understand trends in news presentation and audience engagement. She has also contributed blog content and managed social media platforms for Himalayan Hemp, overseeing digital content strategy and audience engagement. She was awarded a Certificate of Appreciation at Times Internet in 2024 for leading editorial initiatives for NewsPoint and contributing to the platform’s revenue growth. During her academic years, she also received a Certificate of Academic Excellence from the Institute of Management Studies. Outside of work, Isha enjoys participating in creative and cultural activities. During her academic years, she actively took part in street theatre competitions, winning first position at IMS Dehradun and multiple recognitions across institutions in Delhi-NCR, reflecting her strong interest in storytelling and performance.