Viral Video: IndiGo Issues Clarification After Pilot Refuses to Operate Pune-Bengaluru Flight
An IndiGo flight from Pune to Bengaluru faced a dramatic five-hour delay on September 24, after the pilot refused to take off, citing that his duty hours had ended. This sparked a wave of frustration among passengers, which soon became the talk of social media when a video of the incident surfaced.
In the now-viral clip, passengers are seen confronting the IndiGo crew and the pilot, demanding an explanation for the delay. One passenger even urged the pilot to step out and clarify the situation, but the pilot responded by closing the cockpit door. The video captures the moment a woman exclaims, “So this is how they close the door because they have no answer.”
The video was shared by Ayush Kumar, who wrote, "IndiGo flight 6E from Pune to Bengaluru delayed for 5 hours after the pilot refused to take off due to his work hours ending. Passengers were left stranded with no refreshments, no compensation. Absolute disregard for customer service. How can this be allowed?"
In the now-viral clip, passengers are seen confronting the IndiGo crew and the pilot, demanding an explanation for the delay. One passenger even urged the pilot to step out and clarify the situation, but the pilot responded by closing the cockpit door. The video captures the moment a woman exclaims, “So this is how they close the door because they have no answer.”
The video was shared by Ayush Kumar, who wrote, "IndiGo flight 6E from Pune to Bengaluru delayed for 5 hours after the pilot refused to take off due to his work hours ending. Passengers were left stranded with no refreshments, no compensation. Absolute disregard for customer service. How can this be allowed?"
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