Eternal appoints Aditya Mangla as food delivery CEO
Zomato parent Eternal has appointed Aditya Mangla as the new chief executive officer of its food delivery business, according to an exchange filing on Sunday. He will succeed Rakesh Ranjan, who had stepped down from this role in April.
Mangla has been involved with Zomato's food delivery operations since he joined the company in 2021, and has also previously served as a chief of staff to the company's founder and CEO Deepinder Goyal.
“Aditya Mangla has been appointed as CEO-food ordering and delivery business and SMP (senior management personnel) pursuant to approval of board of directors on July 6, 2025 for a period of two years,” the company said in an exchange filing.
“Since joining Eternal in March 2021, he has taken up multiple leadership roles within the food delivery business including head of supply and head of customer experience…,” the company added.
He is Zomato’s third food delivery CEO in as many years. Prior to Ranjan, Mohit Gupta held the role until he quit in November 2022.
Mangla steps into the role of CEO of the food delivery business at a time when the segment — Eternal's largest source of revenue and profit — is experiencing a period of slower growth. His appointment also coincides with an ongoing debate between the company and restaurant associations over a new distance-based commission structure.
For two consecutive quarters ending December 2024 and March 2025, Zomato witnessed sub-20% year-on-year growth in its food delivery business, as did its rival Swiggy amid a broader slump. For the March quarter, Zomato’s food delivery segment’s gross order value grew 16% to Rs 9,778 crore. Sequentially, it fell 1%.
Zomato and Swiggy’s commission model is also expected to face a fresh challenge by urban mobility platform Rapido, which is planning to launch its own food delivery offering with significantly lower charges on restaurants.
After Ranjan stepped down from the role in April, Goyal took over the responsibilities of the food delivery segment. At the time of the company’s January-March earnings, Goyal had said that food delivery growth was below the company’s expectations.
In an internal note to employees announcing Mangla’s appointment, Goyal wrote, “This isn’t just a change of roles. It’s a signal for the kind of leadership we need as we move into our next chapter”.
“We need leaders who believe that building the right culture in the organisation is the most important job on our hands. And that entails taking hard calls around getting the right people off the bus, and putting the right people in the right places,” he wrote.
In May, the company called off its second attempt at rapid food delivery, as it aims to consolidate its 15-minute food experiment under Blinkit’s Bistro vertical, ET had reported. The move allows Eternal tighter control over food preparation timelines, a problem it couldn’t solve through restaurant partnerships.
This, when Swiggy is doubling down on its rapid food delivery service Bolt.
Eternal’s exit from this service also signalled its intent to preserve margins in food delivery, especially amid Blinkit’s growing losses.
On Friday, Eternal’s stock ended trading 0.2% higher at Rs 261.25 on the BSE.
Mangla has been involved with Zomato's food delivery operations since he joined the company in 2021, and has also previously served as a chief of staff to the company's founder and CEO Deepinder Goyal.
“Aditya Mangla has been appointed as CEO-food ordering and delivery business and SMP (senior management personnel) pursuant to approval of board of directors on July 6, 2025 for a period of two years,” the company said in an exchange filing.
“Since joining Eternal in March 2021, he has taken up multiple leadership roles within the food delivery business including head of supply and head of customer experience…,” the company added.
He is Zomato’s third food delivery CEO in as many years. Prior to Ranjan, Mohit Gupta held the role until he quit in November 2022.
Mangla steps into the role of CEO of the food delivery business at a time when the segment — Eternal's largest source of revenue and profit — is experiencing a period of slower growth. His appointment also coincides with an ongoing debate between the company and restaurant associations over a new distance-based commission structure.
For two consecutive quarters ending December 2024 and March 2025, Zomato witnessed sub-20% year-on-year growth in its food delivery business, as did its rival Swiggy amid a broader slump. For the March quarter, Zomato’s food delivery segment’s gross order value grew 16% to Rs 9,778 crore. Sequentially, it fell 1%.
Zomato and Swiggy’s commission model is also expected to face a fresh challenge by urban mobility platform Rapido, which is planning to launch its own food delivery offering with significantly lower charges on restaurants.
After Ranjan stepped down from the role in April, Goyal took over the responsibilities of the food delivery segment. At the time of the company’s January-March earnings, Goyal had said that food delivery growth was below the company’s expectations.
In an internal note to employees announcing Mangla’s appointment, Goyal wrote, “This isn’t just a change of roles. It’s a signal for the kind of leadership we need as we move into our next chapter”.
“We need leaders who believe that building the right culture in the organisation is the most important job on our hands. And that entails taking hard calls around getting the right people off the bus, and putting the right people in the right places,” he wrote.
In May, the company called off its second attempt at rapid food delivery, as it aims to consolidate its 15-minute food experiment under Blinkit’s Bistro vertical, ET had reported. The move allows Eternal tighter control over food preparation timelines, a problem it couldn’t solve through restaurant partnerships.
This, when Swiggy is doubling down on its rapid food delivery service Bolt.
Eternal’s exit from this service also signalled its intent to preserve margins in food delivery, especially amid Blinkit’s growing losses.
On Friday, Eternal’s stock ended trading 0.2% higher at Rs 261.25 on the BSE.
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