Forgot Your IRCTC Account Password? Follow These Simple Steps

The Indian Railway Catering and Tourism Corporation (IRCTC) has revolutionised railway ticket booking in India. Launched in 2002, the platform eliminated the need for long queues by offering a convenient online ticketing solution. It also manages catering and tourism services, making it an all-in-one platform for train travellers.


To prevent misuse, especially by agents booking in bulk, IRCTC has implemented several restrictions that now benefit the common users, offering more transparency and accessibility. However, one common issue people face is forgetting their IRCTC account password.


If you are unable to access your IRCTC account, here’s how to reset your password in just a few simple steps.

Step 1: Visit the Official IRCTC Website

Open any browser on your device and go to the IRCTC official website. Once the homepage loads, tap the three-line menu icon located in the top right corner and select the ‘Login’ option.

Step 2: Click on 'Forgot Account Details?'

On the login screen, click the link that says ‘Forgot account details?’. This will take you to a new page where you’ll need to enter either your registered IRCTC username or the email ID used during account creation.

Step 3: Complete the Captcha Verification

After entering your username or email ID, you will be asked to enter a captcha. Make sure to enter it exactly as shown, because captcha entries are case-sensitive. Then, click the ‘Next’ button to proceed.

Step 4: Receive and Enter OTP

You will now receive a One-Time Password (OTP) on your registered mobile number or email ID. Enter the OTP along with your new desired password. Another captcha will be displayed—fill that in as well.

Step 5: Update Your Password

After entering all the required information, click the ‘Update Password’ button, which will appear in an orange box. Once your password is successfully updated, your account will be ready to use again.

Step 6: Login with Your New Password

Return to the IRCTC homepage and login using your username and the new password you just created. You should now have full access to your account and can resume booking or managing your travel.


Forgetting your IRCTC password isn’t a major hurdle. By following these easy and secure steps, you can quickly recover your account and continue planning your railway journey without hassle. Regular users are encouraged to keep their contact information updated to ensure smooth recovery in such scenarios.