How To File Your 2024 Income Tax Returns Using WhatsApp: A Complete Guide

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Tue, 23 Jul 2024 11:32:47 IST
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Income tax returns can now be filed through WhatsApp, thanks to ClearTax's new facility. It has introduced a new facility that allows income tax returns ( ITR ) to be filed via WhatsApp. Archit Gupta, founder and CEO of ClearTax, emphasized, "We're not just simplifying tax filing; we're democratising financial empowerment. By bringing this service to WhatsApp, we're meeting people where they are, eliminating technological barriers, and ensuring that millions of hardworking Indians can claim their rightful refunds with just a few taps on their phones. This initiative aims to make Bharat Aatmanirbhar and financially self-reliant."


Currently, the service supports ITR 1 and ITR 4 forms, which cater to the needs of most low-income taxpayers.

ITR-1 Form

The ITR-1 Form, also known as SAHAJ, is for those earning income from pensions or salaries, a single house property, or other sources (excluding betting, gambling, and lotteries). If you fall into these categories, you can file using ITR-1.


ITR-4 Form
The ITR-4 Form, or Sugam, is designed for individuals, HUFs, and Partnership Firms earning income from a business or profession.

How to File Your ITR on WhatsApp

  • Start by sending a message to ClearTax’s WhatsApp number.
  • Select the appropriate ITR form. Currently, the service supports only ITR-1 and ITR-4.
Additionally, if you have agricultural income up to ₹5,000, this form is applicable. If the income of your spouse or minor is combined with yours, you can also file using this form, provided the total income is up to ₹50 lakh.


  • Taxpayers can submit the necessary information via images, audio, or text, including personal details, income details, and required documents.

Complete the filing process by paying through the secure integration system within the WhatsApp interface.

WhatsApp ITR Filing Service in 10 Languages
The WhatsApp ITR filing service is available in 10 languages, including English, Hindi, and Kannada, to cater to a diverse user base.

The deadline for filing income tax returns (ITR) 2024 is July 31.