Common Netflix Error Codes, What They Mean And How To Resolve Them

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Discover how to overcome common Netflix error codes with our comprehensive guide. From network connectivity issues to data storage hindrances and Apple TV sign-in troubles, our step-by-step solutions ensure seamless streaming. Don't let error codes interrupt your binge-watching - get back to your favourite shows with ease.


Watching your favourite shows and movies on Netflix is a breeze until an obscure combination of letters and numbers appears on your screen. These are Netflix error codes, and deciphering their meanings can be a mystery. In this article, we'll delve into the common Netflix error codes and provide step-by-step solutions to fix them, ensuring uninterrupted streaming experiences.

Netflix Error NW-2-5 - Network Connection Issue


Netflix Error NW-2-5 crops up when a network glitch disrupts your device's connection to the Netflix server. To resolve this issue, follow these steps:

  • Check Your Internet Connection: Ensure your internet connection is stable and active.
  • Verify Network Compatibility: Confirm that your network can stream Netflix content.
  • Restart Your Home Network: Reboot your modem and router.
  • Restart Your Device: Power-cycle your device.
  • Improve Wi-Fi Signal: Relocate your device or use Wi-Fi extenders to boost your signal.
  • Restore Default Connection Settings: Reset your network settings to default.

Netflix Error ui-800-3 - Device Refresh and Network Troubleshooting


If you encounter an error code with numbers within parentheses (e.g., ui-800-3 (123456)), consult Netflix's Help Center for specific troubleshooting steps. When the error displays as "ui-800-3" alone, it suggests your device may need a refresh of stored information or could be encountering a network issue. To rectify this, try the following steps:

For TV or TV-connected devices:

Restart Your Device: Reboot your TV or connected device.
Restart Your Home Network: Power-cycle your modem and router.
Sign Out of Netflix: Log out and then log back in to your Netflix account.
Restore Default Connection Settings: Reset your device's network settings to default.

Netflix Error tvq-pb-101 - Data Storage Hindrance


Error code tvq-pb-101 indicates an issue related to data stored on your device, impeding Netflix from streaming content. To rectify this problem, follow these steps:

Restart Your Device
Sign out of your Netflix account and then log back in to refresh your credentials.

Netflix Error 113 - Apple TV Sign-In Trouble

Error 113 is exclusive to Apple TV and often accompanied by login-related messages. If you encounter this error, it usually signifies a problem with your sign-in information. To address this issue, follow these steps:

  • Check Your Email and Password: Ensure your Netflix account name and password are accurate.
  • Reset Your Password: If necessary, reset your Netflix account password.
  • Restart Your Device: Reboot your Apple TV.
  • Reinstall the Netflix App: Remove and reinstall the Netflix app on your Apple TV.
  • Update Your Apple TV: Check for and install any available updates for your Apple TV.
Reset All Settings on Your Apple TV: If all else fails, reset your Apple TV to its default settings.


By following these steps, you can tackle the most common Netflix error codes and enjoy uninterrupted streaming on your favorite platform. If you encounter any other error codes, don't hesitate to refer to Netflix's Help Center for specific guidance.