Experiencing Issues With YouTube Music? Here's A Guide To Troubleshoot

Hero Image
Share this article:
While YouTube Music may not have achieved the same level of popularity as Spotify or Apple Music , it remains an essential platform for many, especially for those who rely on it for daily listening during work or commutes. Facing disruptions in its functionality can feel like a minor crisis. Here, we present a comprehensive guide to addressing the most common issues users encounter.


Troubleshooting YouTube Music
When YouTube Music encounters problems, various factors may contribute to the malfunction. The good news is that there's a set of standard troubleshooting steps you can follow to restore its functionality. Feel free to skip ahead if a particular step seems to be the likely solution.

Check Your Connection: Start with the basics. Ensure that your Wi-Fi or cellular connection is strong. YouTube won't stream music if there's a weak signal. Google recommends a minimum of 3Mbps for Wi-Fi, and for cellular, strive for four bars of signal strength. If you're in an area with poor 4G or 5G coverage, consider caching playlists for offline playback.


Single Streaming Device: If you're on YouTube Music's Family plan, be mindful that each account can only stream on one device at a time. Ensure you're the only one streaming on your profile to avoid interference from other devices signed in with the same account.

Update the App: Check for app updates. Google frequently releases updates to address bugs and enhance performance. If you haven't updated YouTube Music recently, visit the Google Play Store for Android or the Apple App Store for iPhone/iPad. If you're using the web version, ensure your browser is up to date.


Restart the App: Temporary glitches in the app can affect streaming. Force-quit the YouTube Music app and relaunch it. For web users, restart your browser.

System Updates:
Check for Android or iOS system updates. While less common, updating your device's operating system might resolve performance or compatibility issues. Keep both the app and your device's system components up to date.

Reboot Your Device: Restart your phone, tablet, or computer. System-level issues, if present, can be resolved with a reboot. Regularly rebooting your device is a good practice.

Clear Cache (Android Only): Android users can manually clear the YouTube Music app's cache. This can address persistent glitches. Ensure you have Wi-Fi and time to spare, as this action will prompt the app to re-download saved playlists.

Log Out and Log Back In: If issues persist, log out of YouTube Music and then log back in. This step can resolve account-related glitches. Prepare to re-download saved playlists during the re-authentication process.


Reinstall the App: As a last resort, consider deleting the YouTube Music app and reinstalling it from the Google Play Store or Apple App Store. Signing back in will restore your playlists and account preferences, although cached playlists may need to be re-downloaded.

By following these steps, you can address common YouTube Music issues and ensure a seamless listening experience.