How to Update Your Registered Mobile Number in SBI: A Quick Guide to All Available Methods

Staying connected with your bank is crucial - and in today's digital world, your registered mobile number plays a vital role. It’s your gateway to receiving real-time alerts, transaction updates, and one-time passwords (OTPs). If you’re an SBI customer looking to update your mobile number, the bank offers multiple hassle-free options to suit your comfort - online, through ATMs, or by visiting your branch. Here’s a clear, step-by-step guide to help you choose the method that works best for you.

1. Update Mobile Number via Internet Banking

Prefer doing things from the comfort of your home? Internet banking is the easiest and quickest way to change your mobile number.

Steps:

• Log in to www.onlinesbi.com using your username and password.
• Head to the ‘Profile’ tab and click on ‘Personal Details/Mobile’.
• Enter your profile password when prompted.
• An OTP will be sent to your current registered number—enter it to proceed.
• Input your new mobile number twice for confirmation.
• Choose how you’d like to authenticate the update:

- OTP on new number, or
- Visit your home branch.

• If you select OTP, confirm the code sent to your new number.
• If you choose the branch option, complete the process by visiting your SBI branch with a valid ID.

Why this works: Ideal for those who are tech-savvy and prefer not to step out.

2. Update Mobile Number Using SBI ATM

Don’t have access to internet banking? You can still update your number at any SBI ATM.

Steps:

• Visit the nearest SBI ATM and insert your debit card.
• Select ‘Services’, then choose ‘Mobile Number Registration’.
• Enter your new mobile number twice.
• You’ll receive a reference number via SMS on the new number.
• Visit your home branch with the reference number and a valid ID proof to finalise the update.

Why this works: A simple and convenient choice for those without online access.

3. Update Mobile Number by Visiting the SBI Branch

Prefer face-to-face assistance? The branch route offers a personal touch.

Steps:

• Visit your home branch (where your account is held).
• Ask for a Mobile Number Change Form.
• Fill in your account details, old number, and new number.
• Attach a photocopy of valid ID proof (like Aadhaar, PAN or Passport).
• Submit the form to the branch staff for verification.
• Once processed, you’ll receive an SMS confirmation on your new number.

Why this works: Best for those who prefer guided help and have questions during the process.

Updating your mobile number with SBI doesn’t have to be complicated. Whether you're comfortable online, rely on ATMs, or prefer visiting a branch, there's a method tailored for you. Stay connected and secure - choose the route that fits your lifestyle.