ClearTouch expands fintech footprint with goCollect integration for AI-powered, field-synchronized collection outcomes

VMPL
Chennai (Tamil Nadu) [India], January 29: ClearTouch, a leading provider of AI-driven cloud contact center solutions, today announced its integration with Credility's goCollect platform, India's fastest-growing system for digital, telecalling, and field-based loan collections.
This partnership brings ClearTouch's dialer intelligence and natural language compliance (NLC) directly inside goCollect's telecalling CRM, enabling lenders to reduce operational silos and improve coordination between telecallers and field recovery agents.