ONDC completes four years, expands reach across India's digital commerce ecosystem
New Delhi [India], December 31 (ANI): India's digital public infrastructure Open Network for Digital Commerce (ONDC) has completed four years since its launch, marking a significant milestone in India's efforts to democratise e-commerce and build an open, inclusive digital marketplace.
Highlighting the achievement, Union Commerce and Industry Minister Piyush Goyal said ONDC has, over the past four years, transformed India's e-commerce landscape by enabling open participation, fostering innovation, and strengthening trust between buyers and sellers.
"By bringing small shopkeepers into the digital marketplace and widening access for all, it has strengthened trust, benefiting both consumers and sellers," Goyal said in a post on social media platform X.
Launched in 2021, ONDC was envisioned as an open, interoperable network that breaks platform silos and allows buyers and sellers to transact seamlessly across multiple applications.
Over four years, the network has expanded beyond traditional e-commerce into mobility, logistics, financial services and public infrastructure use cases.
The platform has also onboarded over 12 regional fleet operators pan-India, contributing to a 64 per cent growth in hyperlocal supply.
ONDC's partnership with the National Restaurant Association of India (NRAI) has helped strengthen affordability in food delivery, enabling 15-20 per cent lower consumer pricing by reducing platform commissions and increasing competition.
The network has also made inroads into financial inclusion by unlocking Micro-SIPs, onboarding more than 10 first-time mutual fund distributors, with nearly 70 per cent of investors coming from Tier-2 cities, indicating deeper penetration beyond metro markets.
India has developed some of the finest digital public goods infrastructure which could change lives the world over, and one of them is Open Network for Digital Commerce. India has taken the path of building public digital infrastructure for serving citizens and UPI, and Jan Dhan, Aadhar, CoWin, ONDC are some of the examples.
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