DVLA warning as UK drivers targeted

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Motorists are being warned after thousands of UK drivers have been caught out.

The DVLA has issued an urgent "don't click" alert, calling on drivers to remain vigilant as scammers intensify efforts to obtain personal and financial information. In a recent warning, the organisation revealed that criminals are increasingly mimicking DVLA in persuasive messages crafted to dupe motorists into surrendering sensitive data. It cautioned: "Scammers are targeting drivers with fake texts and emails pretending to be DVLA."

Drivers are being advised to adhere to three straightforward guidelines:

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  • Full list of vehicles exempt from paying DVLA road tax
  • Think before clicking any link
  • Don't share personal information
  • Always use GOV.UK
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Nearly 20,000 reports in a year

The magnitude of the threat is already substantial. Recent statistics reveal almost 20,000 motorists contacted DVLA in 2024 to flag suspected fraud - demonstrating how prevalent the problem has become.

With scams becoming increasingly elaborate, authorities say drivers should treat any unsolicited message with suspicion.

Tactics employed by scammers

Fraudsters are using various methods to ensnare victims - frequently creating a false sense of urgency to pressure people into hasty actions.

Typical schemes include:

  • Bogus messages claiming you are owed a vehicle tax refund
  • Emails requesting you to "verify" payment or personal details

Links to websites resembling official DVLA pages but imposing additional charges In truth, the DVLA has made clear it never requests bank details through text or email, and vehicle tax refunds are processed automatically - not via clickable links.

Motorists cautioned over social media error

Drivers are also being warned against posting photographs of their driving licence or V5C logbook on social media. These documents hold crucial personal information which criminals can exploit to commit identity fraud - or even duplicate vehicles.

This could result in victims receiving fines for offences they haven't committed, including speeding or congestion charge penalties.

Fraudulent websites increasing the risk

Another emerging threat stems from imitation websites designed to resemble official government services.

These sites may:

  • Impose excessive fees for standard services
  • Collect personal and payment information
  • Copy GOV.UK branding to seem authentic

Motorists are being advised to only use DVLA services through GOV.UK to prevent falling victim.

Steps to take if you're targeted

Anyone receiving a suspicious message should:

  • Refrain from clicking links or downloading attachments
  • Report phishing emails to the National Cyber Security Centre
  • Report scams through the official fraud reporting service
  • Delete the message straight away

The DVLA stated that vigilance is crucial as fraudsters continue to improve their methods - and cautioned that a single click could be sufficient to give criminals access to your personal information.