Top 3 Interview Phrases That Could Cost You the Job, According to CEO Suzy Welch

Landing your dream job often feels like a long-awaited breakthrough. You invest years in education, skill-building, and networking, but when it comes to interviews, the smallest misstep can derail everything. While candidates spend considerable time preparing for tough interview questions, many overlook the importance of what not to say. Suzy Welch, CEO of Becoming You Media, shared her insights in CNBC, outlining three common interview responses that can instantly jeopardize your chances.

Why Words Matter in Interviews

Your qualifications and experience may get you to the interview stage, but how you present yourself determines whether you secure the job. Employers are not just evaluating skills; they are also assessing your motivations, values, and long-term alignment with the company. This is why certain phrases, even when spoken with sincerity, can signal red flags to recruiters. Welch explains that some answers sound harmless but are “sudden death” responses, capable of disqualifying even highly capable candidates.

The First Sudden Death Answer: “I want to start my own business”

At first glance, this statement might sound ambitious and entrepreneurial. However, in the eyes of an interviewer, it can signal that your long-term loyalty lies elsewhere. Welch recalled the story of an MBA student who repeatedly failed in interviews despite being smart and hardworking. His mistake was telling employers that his ultimate goal was to launch his own business.

For companies investing in new employees, this translates to a lack of commitment. Businesses typically expect new hires to stay at least three years before becoming financially viable. If your goal is to leave, recruiters may feel their investment will not pay off. Instead, Welch suggests reframing ambition by tying it to the company itself. A stronger response would be: “My career goal is to rise to a leadership position, manifesting my ambition and initiative right here at your company.”

The Second Sudden Death Answer: “I value work-life balance and self-care”

Work-life balance is a top priority for modern professionals, particularly among Gen Z, with Welch citing research showing 65% list it as a core value. While true, presenting this as your primary focus during an interview can give the impression that you lack drive or resilience. Employers want candidates who are passionate, motivated, and eager to contribute.

Instead of making self-care the headline of your career values, Welch suggests striking a balance in your phrasing. For example: “I care about well-being, but I’m most driven by growth, excellence, and being part of a high-performing team.” This approach demonstrates self-awareness while reassuring interviewers of your dedication to professional success.

The Third Sudden Death Answer: “I was let go as part of my company’s recent layoffs”

Layoffs are common in today’s volatile job market, and candidates often assume this explanation is harmless. However, Welch warns that hiring managers may view it differently. Experienced recruiters know that top performers are often reassigned or protected during downsizing. Simply stating you were laid off without context can raise doubts about your performance.

The key is to frame the situation with nuance and authenticity. Instead of leaving the interviewer to assume the worst, clarify why the layoff occurred. For instance: “My company was exiting a business line, and my role became redundant. The experience taught me the importance of continuously upgrading skills to adapt to change.” This not only addresses the concern but also shows resilience and adaptability.

A Simple Rule to Remember

According to Welch, the litmus test for every interview answer should be: “Does this show I want to be here and grow here?” If the response suggests otherwise, it needs reframing. Employers are not only hiring for present skills but also for future potential. Demonstrating loyalty, ambition tied to the organization, and adaptability increases your chances of success.