Deploy AI in healthcare with caution; build guardrails first, says Manipal CEO

While there are valid concerns around data protection in the use of artificial intelligence (AI) in healthcare, we must be careful in how we deploy AI, said Dilip Jose, CEO, Manipal Hospitals, on Thursday.

Speaking at ET's AI Conclave and Awards 2025, he said that healthcare is emotionally sensitive, morally complex, and context-heavy, making it critical for hospital chains to be mindful about where AI is embedded.