Dak Seva 2.0: Track Parcels And More Without Visiting Post Office

In today’s digital era, most routine tasks can be completed from the comfort of your home, and the Post Office is no exception. With the launch of the Dak Seva 2.0 app, users no longer need to stand in long queues for post office-related services. From tracking parcels to paying bills, the app allows you to manage multiple postal tasks efficiently using just your smartphone. This digital initiative simplifies traditional post office services and brings them to your fingertips.

Purpose of the Dak Seva 2.0 App

The Dak Seva 2.0 app is designed to make post office services more accessible and user-friendly. Available on the Google Play Store, it has already been downloaded by over 100,000 users. The app modernises postal services by integrating features like UPI payments, dynamic tax code services, and online complaint registration. Whether you want to track a speed post, a registered letter, or a parcel, the app ensures you can manage it all from home.

Key Benefits of the Dak Seva 2.0 App

1. Parcel and Mail Tracking – Users can track all parcels, speed post, and registered letters with real-time updates.
2. Nearest Post Office Locator – Find nearby post office locations easily using the in-app map.
3. Online Complaint Lodging – File complaints related to postal services directly through the app.
4. Parcel Calculation – Enter parcel details and calculate postage charges without visiting a counter.
5. Multi-Language Support – Available in 23 languages including English and Hindi.
6. User-Friendly Interface – Search for any service quickly using the search bar.
7. Dark Mode – Switch to dark mode for comfortable usage in low-light environments.
8. Modern Digital Services – Supports UPI payments and digital tax services for enhanced convenience.

With Dak Seva 2.0, the Postal Department has successfully combined traditional services with modern digital solutions, ensuring a seamless experience for users.