Digital Life Certificate 2026: EPFO, LIC and Government Pensioners Can Apply Through CSC for ₹10
Digital Life Certificate 2026: Pensioners receiving retirement benefits through the Employees' Provident Fund Organisation (EPFO), Life Insurance Corporation (LIC), or government pension systems can use Common Service Centres (CSCs) to obtain a Digital Life Certificate.
The facility is particularly useful for senior citizens who may find it difficult to visit banks, pension offices, or other authorised institutions to complete their life certificate formalities.
According to information shared through the CSC network, eligible pensioners can access Digital Life Certificate services at their nearest Common Service Centre. The advisory mentions a registration fee of ₹10 and provides a dedicated helpline for assistance.
Pensioners should confirm the total applicable service charge at the centre before proceeding, as additional service or transaction charges may apply depending on the service arrangement.
What Is a Digital Life Certificate?A Digital Life Certificate, commonly associated with the Jeevan Pramaan service, is an electronic document used to verify that a pension beneficiary is alive.
Pension-paying authorities require life certificates periodically to confirm continued eligibility for pension payments.
Traditionally, pensioners had to visit a bank branch, treasury office, or other designated authority to submit a physical certificate.
Digital verification offers an alternative by allowing eligible pensioners to complete the process through supported electronic authentication methods.
Once generated successfully, the certificate can be accessed and used according to the requirements of the relevant pension-disbursing authority.
Which Pensioners Can Use CSC Life Certificate Services?The CSC advisory identifies three major categories of pension beneficiaries who may access the facility.
Pensioner Category Digital Life Certificate Facility| EPFO Pensioners | Available through supported verification arrangements |
| LIC Pensioners | Subject to the relevant LIC pension scheme's acceptance requirements |
| Government Pensioners | Available for eligible pension schemes and authorities |
Pensioners should verify whether their particular pension scheme accepts a CSC-generated Digital Life Certificate and whether additional formalities are necessary.
Pensioners can generally follow these steps to access the service.
Step 1: Visit the nearest CSC
Locate an authorised Common Service Centre offering Digital Life Certificate services.
Step 2: Provide pension information
Share the required pension details, such as the Pension Payment Order (PPO) number or other identification information applicable to the pension scheme.
Step 3: Complete identity verification
The CSC operator will assist with the supported verification procedure, which may involve Aadhaar-based biometric authentication.
Step 4: Verify the entered details
Check that the pensioner's name, identification information, and pension-related records have been entered correctly.
Step 5: Complete certificate generation
After successful authentication and processing, the Digital Life Certificate can be generated through the supported system.
Step 6: Keep the acknowledgement
Pensioners should retain the acknowledgement or certificate reference number for future tracking and verification.
The exact process may vary according to the pension scheme and the technology supported at the CSC.
The CSC advisory mentions a registration fee of ₹10 for the service.
However, pensioners should not automatically assume that ₹10 represents the complete amount payable at every service centre.
The final amount may depend on the applicable CSC service charges and the particular service being used.
Before making payment, pensioners should ask the CSC operator to explain the charges and provide a receipt.
If there is uncertainty about the amount collected, they can contact the official CSC support channels for clarification.
Documents Required for Digital Life CertificatePensioners may need to provide certain identification and pension-related details during registration.
These commonly include:
- Aadhaar number or Aadhaar identification details.
- Pension Payment Order (PPO) number, where applicable.
- Pension account or relevant payment information.
- Name of the pension-sanctioning or pension-disbursing authority.
- Mobile number for receiving acknowledgements and updates.
Additional information may be required depending on the pension scheme.
Pensioners should avoid sharing sensitive banking credentials, OTPs, or PINs with unauthorised individuals.
Why Is the CSC Facility Useful for Senior Citizens?Common Service Centres are designed to make digital services accessible to people who may not have the necessary devices or technical knowledge.
For pensioners, the facility can reduce dependence on travelling to distant offices or arranging assistance with online applications.
It may be particularly beneficial for people living in rural areas, smaller towns, and locations where specialised pension service offices are not easily accessible.
CSC operators can help pensioners complete the required steps and understand the acknowledgement process.
However, pensioners should ensure that the service is completed successfully and that the relevant pension authority has accepted the certificate.
Is Digital Life Certificate Submission Mandatory Every Year?Many pension schemes require beneficiaries to submit proof of life periodically, commonly once every year.
However, submission dates and verification requirements can differ depending on the pension authority and scheme.
Government pensioners, EPFO pensioners, and beneficiaries of other pension arrangements should follow the specific instructions issued by their respective pension-paying organisations.
Submitting a Digital Life Certificate does not automatically guarantee uninterrupted pension payments if other eligibility or documentation requirements remain incomplete.
Pensioners experiencing difficulties with the service can use the contact details provided in the CSC advisory.
CSC Helpline: 14599
Email: helpdesk@csc.gov.in
CSC Website: csc.gov.in
Jeevan Pramaan Portal: jeevanpramaan.gov.in
Pensioners can use these channels to obtain further information about digital life certificate services and applicable procedures.
Pensioners should use authorised service centres and verify all details before completing their applications.
They should also retain proof of successful certificate generation and check with their pension-disbursing authority if the submission status is unclear.
A successful authentication attempt does not necessarily mean that all pension records have been updated immediately.
If a certificate is rejected or the pension authority reports missing information, the pensioner may need to correct the relevant details and repeat the procedure.
ConclusionThe Digital Life Certificate facility available through Common Service Centres provides a convenient option for eligible EPFO, LIC, and government pensioners.
The CSC advisory mentions a ₹10 registration fee and offers assistance through helpline 14599 and helpdesk@csc.gov.in.
By visiting an authorised CSC, pensioners can obtain assistance with digital verification without necessarily having to complete the entire process themselves.
Pensioners should confirm their scheme's requirements, verify applicable charges, and retain their certificate acknowledgement to avoid problems with future pension payments.