Amazon and Flipkart have new cancellation fees for sellers and why they are unhappy with it

Online commerce platforms Amazon and Flipkart have restructured cancellation fees ahead of the festival season in the country. According to a report by PTI, Amazon India has changed the manner in which it calculates order cancellation fees for sellers using its Easy Ship and Self Ship services. As per the notice on Amazon India’s seller forum, the change is effective from August 17. Similarly, Flipkart has also put in place a three-tier penalty structure for lapses in order fulfilment, effective August 23, 2026. The changes, sellers say, adds to the financial burden on small and medium enterprises already operating on thin margins, the report states.