Dunzo co-founder's new AI start-up automates your household tasks

Dunzo co-founder's new AI start-up automates your household tasks

Kabeer Biswas, the co-founder of Dunzo, has launched a new artificial intelligence (AI) start-up called M. The company aims to automate household tasks, starting with the kitchen.

Biswas believes that while quick commerce has solved the physical effort of running a household, there is still mental labor involved in managing everyday chores.

M seeks to tackle this invisible coordination within homes by offering an AI-powered operating layer for households.

How M works

M, Biswas's new start-up, is currently available on WhatsApp.

When a new customer signs up, the team visits their home and learns about its functioning. This includes details like who cooks or cleans, dietary preferences, and grocery platforms used by the household.

The information becomes an operating manual for that particular household.

Every evening, M creates a meal plan for the next day based on these details.

AI-powered communication

The AI behind M handles all communication with the household staff, including cooks.

It can understand voice notes in multiple Indian languages and respond accordingly.

For instance, if a cook asks for coriander, refined oil, bread, and coffee via a voice note, M understands the request and remembers the preferred brands of these items.

The long-term goal is to automate this entire process without any human intervention.

Integrating with consumer internet services

Biswas envisions M as a solution for automating every repetitive workflow in homes by integrating with consumer internet services.

The start-up is working on integrating APIs from apps across quick commerce, food delivery, e-commerce, and payments. This would allow the AI to go from recommending actions to executing them.

Currently serving around 150 households in Bengaluru with a monthly retention rate of over 90%, M hopes to expand its reach significantly in the coming months.