RBI tells banks to use CCIL, end ₹1.50-₹2 dollar markups

RBI orders quarterly reports, requests disclosures

To keep things honest, banks have to file quarterly reports showing how many customers are using this platform and the value of transactions.
With rising demand for travel, education, and remittances, the RBI wants banks to clearly disclose all foreign exchange charges, so you know exactly what you're paying for.