'I’m a Thakur': Bank Employee Abuses Customer, Video Goes Viral

A tense and disturbing scene inside an HDFC Bank branch in Kanpur, Uttar Pradesh, has triggered widespread outrage after a video of a heated argument between a female employee and a customer went viral on social media.
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The incident occurred at the bank’s Panki branch, where the employee, identified as Aastha Singh, was allegedly seen abusing a customer during an argument. The video shows her aggressively pointing a laptop at the man while hurling verbal threats, leaving viewers shocked by the sheer lack of professionalism.

What has intensified the backlash is a remark allegedly made by the employee during the confrontation: “I am a Thakur, don’t mess with me.” The statement, widely perceived as caste-based arrogance, has drawn sharp criticism from netizens, who called it unacceptable and deeply troubling in a professional setting.