SIM Card Scams on the Rise: How Cybercriminals Are Exploiting Trust

It was an ordinary Tuesday in Noida when Jyotsana ’s phone buzzed with a WhatsApp call from an unknown number. The caller introduced himself as a customer care executive from her mobile network provider. His tone was polished, professional, and oddly reassuring. He told her about a new feature—an embedded SIM (eSIM)—that would protect her number if her phone was ever lost. Intrigued, Jyotsana listened carefully.