LPG Gas Subsidy: Didn't receive your gas subsidy? How to complain

LPG Gas Subsidy: Sometimes, despite refilling your gas cylinder, the gas subsidy doesn't arrive in your account for several months. If this has happened to you, there's no need to panic. You can easily resolve this issue from the comfort of your home.

LPG Gas Subsidy: Under the Pradhan Mantri Ujjwala Yojana (PM-Ujjwala Yojana) and Direct Benefit Transfer (DBT), LPG subsidies are transferred directly to the beneficiary's bank account. However, there are instances where the subsidy meant for gas consumers ends up in someone else's account, or even after refilling your gas cylinder, the subsidy doesn't arrive in your account for several months.

If this has happened to you, there's no need to panic. You can easily resolve this issue from the comfort of your home. So, let's explain how to complain if you haven't received your gas subsidy.

Why might the subsidy be stopped?

If you've booked a gas cylinder under the Pradhan Mantri Ujjwala Yojana (PM-Ujjwala Yojana) and still haven't received your subsidy, there could be several reasons.

If your bank account isn't linked to Aadhaar, your subsidy payment through Direct Benefit Transfer (DBT) may be blocked.

In addition, those who haven't completed the e-KYC process or whose e-KYC is incomplete may also not receive their subsidy.

Sometimes, a bank account may become inactive due to a prolonged absence of transactions, which also prevents transactions from taking place.

Where to complain if you haven't received your gas subsidy?

Complain on the website

If your bank account isn't linked to Aadhaar and you haven't received your gas subsidy, even after completing the e-KYC process, you can complain in several ways. If you haven't received your gas subsidy, visit www.mylpg.in.

Click on the company whose gas connection you have.

Clicking on this will open a new page with the option for online feedback.

A new feedback page will open, where you'll need to enter your registered mobile number and LPG ID for the gas subsidy.

Filling in this information will reveal all the information related to your gas subsidy.

Here, you can view all the information related to your subsidy. You can also file a complaint if you haven't received your gas subsidy.

You can also file a complaint on pgportal.gov.in.

Call the toll-free number to file your complaint.

If you haven't received your subsidy even after booking your cylinder, wait at least four days. If the subsidy still hasn't been credited to your account, call the toll-free number 1800-2333-555. A customer service representative will resolve your complaint and send an update to your mobile number.